12-04-2024 02:02 PM
I am unable to make any calls and so I cannot contact ee. Really fed up
12-04-2024 02:03 PM
@kl37 : Where are you?
12-04-2024 02:17 PM
12-04-2024 02:19 PM
@kl37 , it would be useful to give us more information so that we can help you, such as where you are, are you on contract or pay as you go?
Have you just joined EE, moved from another network?
12-04-2024 02:22 PM
12-04-2024 02:25 PM
@kl37 , if you are having problems, then here is a link to see whether there is a problem where you are, which you can also register to receive updates and report as well:
https://ee.co.uk/help/mobile-coverage-checker
12-04-2024 02:28 PM
If you have WiFi, you should be able to at least use WiFi-calling.
Otherwise mobile network coverage is required to make or receive calls - does your phone's screen show signal indicators?
12-04-2024 02:34 PM
12-04-2024 03:44 PM - edited 12-04-2024 03:45 PM
Hi @kl37
Did you try entering your postcode on the Coverage Checker and selecting 'Check service status'? This will show any known problems in the area, if nothing shows you can report this to our network team.
What phone are you using?
Leanne 🙂
12-04-2024 03:47 PM