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Unable To call whilst outside of the UK

Nathan1236
Explorer

I am currently on holiday in Spain and have received a voicemail. I have tried to call the voicemail number but get an automatic response saying it is restricted to call this number.

I have tried multiple different networks and tried calling other numbers but the restricted message still comes up. 

How do I fix this?

10 REPLIES 10
bristolian
EE Community Star
EE Community Star

If you're able to send & receive texts, you have a mobile network connection and thus roaming is active.

The symptoms describe tend to suggest an international call bar may be active.