cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

UK IP Address While Roaming

JosephDuffy
Investigator
Investigator

I'm current roaming but my IP address shows as a UK IP address owned by EE when I check it on various IP-checking websites.

 

This is a bit of a pain when accessing local websites that assume location by IP address, but it also seems to be causing the data to be very slow. Even on 4g I top out around 4mbps and have pings of 200ms+ to the UK and 300ms+ to a server that is only a few miles away.

 

All of this makes me think that my mobile data traffic is being proxied through an EE server in the UK, leading to a degraded service. Is this the case? If so, can I opt of this?

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Hi @JosephDuffy 


Call & data routing whilst roaming can be complex, in-country voice calls can be routed locally but mobile data will use EE's core network.

 

This is not something user-selectable.

View solution in original post

7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@JosephDuffy  Your using a roaming network and the speed you are getting will depend on what agreement EE and that roaming network have with each other.  Have you just tried restarting the device?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I've restarted the device, tried manually selecting networks to test different carriers, and tried using automatic.

 

I can understand having a slower speed due to agreements with the local carriers (plus no 5g, general variability meaning I just got unlucky, etc.). Perhaps the same could explain the higher than expected pings too.

 

Even allowing for variance getting a better ping to UK servers compared to ones less than 10 miles away and always getting a UK EE IP address points to the traffic being routed through the UK?

@JosephDuffy  Your phone will always been connected through to EE as EE is uk based.  Even if you call a local number it’ll get routed through EE before going through,   Your usage have to be registered against your account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

Hi @JosephDuffy 


Call & data routing whilst roaming can be complex, in-country voice calls can be routed locally but mobile data will use EE's core network.

 

This is not something user-selectable.

It makes sense too for when you are trying to reach country-restricted content from a UK phone wherever it may be located.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thank you for confirming. I wish it were possible to opt out of this so I don't have a 300ms latency on every request, but I understand the reasoning.

This is a tradeoff that for me falls on the side being less useful. Lots of home routers support being a VPN server so it's easy (and free) to have access to a secure UK VPN, but accessing an IP in the country you're roaming in requires access to a local internet connection or a 3rd party VPN.