Travelling to USA
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20-03-2022 12:29 PM
I am travelling in the US for a month
what are my options for staying connected
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20-03-2022 12:55 PM - edited 20-03-2022 01:09 PM
As it is not in EU, you cannot use your usual UK allowances there unless you buy the Roam Further Pass for £10 pm but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/usa .
If you are on contract, remember to text ROAMING to 150 before you leave UK to check roaming is enabled on your account.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
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20-03-2022 12:57 PM
Hello @Mazwil
Welcome to the EE community
Firstly you need to ensure your phone is setup to allow international roaming, which you can do via your myEE online account or app. You could also text ROAMING to 150.
You can view costs for roaming in any country using the roaming costs tool here - this page should also recommend use of the "Roam Further" pass which allows you to use your UK allowances in the USA. There's details on this EE help page
