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Pin issue when delivered to store

Ive ordered a new phone for store collection due to working late, had a txt saying was being delivered to store today with a time slot, I had some time off work as i had a doctor's appointment so thought I'd collect whilst was at it as is round the c...

Jay385 by • Investigator
  • 37 Views
  • 4 replies
  • 0 Helpful

Resolved! Anyone able to text "BLACKOPS6" to 150 for the code?

Hi I'm not currently with EE but I'm really wanting to get the free skin you can get from the EE Black Ops 6 Promotion.  All you need to do is text "BLACKOPS6" to 150 and it'll give you a code for free, it doesn't cost anything and it's completely f...

philipz by • Visitor
  • 19218 Views
  • 48 replies
  • 13 Helpful

Website complaint

I switch from BT to EE broadband in the New Year. Despite several telephone calls and a visit to the local shop, EE are unable to link my mobile and broadband accounts.Recently tried to upgrade my SIM only plan on the website. Surprisingly won't let ...

Trideg by • Investigator
  • 78 Views
  • 6 replies
  • 1 Helpful

No update on job application

Hi,I applied for a role in one of your stores over a month ago and I'm yet to hear anything back and my application still says 'In Progress'.I noticed a week or two back that the job has been completely relisted with new posting date and everything s...

AWS94 by • Visitor
  • 0 Views
  • 0 replies
  • 0 Helpful

Resolved! Changing direct debit date in My EE

Hi I'm trying to change my direct debit date through My EE. The online guidance is to:"log in to My EE. go to Menu > Bills and payments > Direct Debit "The problem is there are no such options. It's just sending me round in circles. Under My EE there...

SeanC1977 by • Investigator
  • 1097 Views
  • 10 replies
  • 5 Helpful

Unable to receive 2-factor authentication SMS texts

This seems to have started just in the last couple of days - I am not receiving some SMS messages, in particular the 2-factor verification codes from my bank and credit card company.  However, some other numbers have been able to send me texts.This i...

6month Apple TV+

Hi. Can anyone help me. I have recently switched from Sky to EE.I was told I could receive 6month free trial with Apple TV+. When I clink on the link to activate and am diverted to Apple to register, it says I have to pay from month one and doesn’t m...

Re: Refund not received

I have contacted EE three times to request an outstanding refund from April after closing my account, raised a complaint twice and still have not received my money. I get told the same thing over and over again.. the money will be in the bank in 3-5 ...

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