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Discofred57
Explorer

‎06-10-2022 11:50 AM

My texts are being returned saying “delivery failure “ even to people ( my wife) that I have text for years? 

0 Helpful
4 REPLIES 4
Jon_K
Former EE Employee

‎06-10-2022 02:46 PM

Hi @Discofred57.

 

Does this happen with all texts?

 

Can you text NUMBER to 150 and let us know if this goes through?

 

Are you able to make calls?

 

Jon

0 Helpful
Discofred57
Explorer
In response to Jon_K

‎06-10-2022 04:02 PM

No not all but to some people that I have known for years and have not changed their numbers.


Many Thanks

Freddie.
0 Helpful
Schockwave
EE Community Star
EE Community Star
In response to Discofred57

‎06-10-2022 04:51 PM

@Discofred57 , Have you tried rebooting your phone to see if that makes any difference?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful
bristolian
EE Community Star
EE Community Star

‎06-10-2022 05:31 PM

Are the messages being delivered when this error happens? And are you replying to a pre-existing message thread, or starting a new one?

0 Helpful