Text 150

GoG7
Investigator
Investigator

Texting ALL to 150 to find out how much data i've got left has not been working for a few weeks.  I just get a text back saying  sorry this seervice is temporarily unavailable

Does anyone know why this is??

14 REPLIES 14
Katie_B
EE Community Support Team

Are you able to text other commands OK @GoG7?

Please could you try texting AL to 150?

Katie

AL, ALL, BAL and BALANCE were the ones that I used to use that always worked. none of them work now.  I text HELP to 150 and got a list of codes that I could use but when I text them I got the " sorry service temporarily unavailable "  reply back 

Katie_B
EE Community Support Team

Thanks for confirming @GoG7

I would recommend following the advice provided above and give us a call. 

Our customer care team will be able to investigate this further. 

Katie

Hello I want to pay my bill. Can you send me how much is it?

Ritu_D
EE Community Support Team

Hi @Kyriaki 

Welcome to the community. 

You can find information about Ways to pay your bill on our website. 

We do not have account access here on the community so we are unable to advise on how much your bill is. You can find this information via logging into you account online or on the app and View Your Bill

Thanks 

Ritu