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Tampnet WiFiCall?

WarmCat
Investigator
Investigator

I’m currently at sea, and always have flight mode on, but Wi-Fi enabled. Usually my phone displays EE WifiCall.

However this time it shows Tampnet WiFiCall. 
Why? Phone has been in flight mode since I arrived, worried that I will be charged if I receive a call over Wi-Fi.

thanks in advance…

13 REPLIES 13
bristolian
EE Community Star
EE Community Star

WiFi-calling is a means to extend coverage in the UK, and calls are still charged exactly the same as if they were dialled over the mobile network.

Equally WiFi-calling is not supported when roaming abroad, but if it does work you should expect to pay roaming charges.

The costs for roaming on ships and maritime networks are shown at https://ee.co.uk/help/help-new/roaming-costs/countries/maritimeshipsferriesandcruises 

WarmCat
Investigator
Investigator

Thanks for your reply but it doesn’t really answer my question. 
Why should I be charged roaming charges when my LTE is turned off?

I have managed to have it show EE WiFiCall again by turning off and on the phone (still in flight mode).

Christopher_G
EE Community Support Team

Have you been charged, @WarmCat? Are any charges showing in your My EE account?

Chris

Not that I can see Chris, I hadn’t received a call while the phone displayed Tampnet WiFiCall.

It’s fine now it is displaying EE WiFiCall.


Sent from my iPhone
Christopher_G
EE Community Support Team

Ah, that's good, @WarmCat. Just keep an eye on it and let us know if there are any problems.

Chris

Kirigaya_Kazuto
Star Contributor
Star Contributor

Just be aware, it likely isn't free to make calls, while not in the UK

Why it shows EEWifi-calling, I am not sure. but I would be tempted to not use it, just incase it does charge. stick to using Discord/Skype//WhatsApp/IP Phone, etc 

Since when has the UK sector of the North Sea not been in the UK? Pretty sneaky to just wriggle that into someone’s bills without clarification why all of a sudden I’ve been switched from EEwifi to Tampnet when I’ve always been on EEwifi on this stationary oil rig.

Since, @Annoyedasusual , you sailed outta range of any EE masts.

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bristolian
EE Community Star
EE Community Star

EE, in common with all UK networks, cover the UK mainland including offshore islands.

They are not a maritime network.