Slow Synchronisation

[Jill-EEC]

Synchronisation on mobile very slow, i.e. when logging onto email messaging - any way this can be improved?

[Leanne_T]

Hi @Jill-EEC

Thanks for coming here. 

Does this only happen when you load your emails? 

Aare you using an email app? 

Leanne 🙂

[Jill-EEC]

Thanks Leanne - yes, email app on my mobile.  Other apps such as What's App and Messages seem pacier.  When I was with BT the email synching was a lot faster.

Jill

[Christopher_G]

Who is your email provider, @Jill-EEC? Are you using the normal, pre-installed mail app?

Chris