2089148members
722online
1295448posts
Community Activity
Extra charges
I’ve gotten extra charges of just over £100 I didn’t know I was paying through my phone what do I do
Technical support? Nothing of the sort!
As part of my transfer from Plusnet to EE full fibre I was told I should move to another mobile package (I was already with EE). This was an ESim. When I tried to download it would not work. A call a week ago and I was told it would be sorted, but no...
Mobile data signal
I'm told by EE that indoor coverage in my area is "good". I think this means that my signal strength should be in the range: -80 to -89 dBm. Reality is that the very best I can achieve is -100dBm and usually the signal is in the range -110dBm to -1...
Speed Test
I have a bt Smarthub. When I have been running a speed test previously from the EE iOS app it has worked perfectly. Since the last update of the app, the speed test runs but then gives me an error message saying it failed to run.any ideas please? 3rd...
GLinet router and Ipv4
I have just purchased a GLinet x2000 router. It didn't work with either of my EE Sims I have. The Sims do work in my older and much slower TP Link router. Apparently the issue is my Sims will not get an IP address as they are iPv4 only and the GLinet...
SIM
I purchased a SIM from Amazon for my Netgear router. It stated it was a 2 months deal. Checked my Netgear today and it stated that I have just 13 days left?
Top up twice on work phone device
Had to top up twice on my work phone device today both credits have been removed from my bank account but only one had showing up to top up the phone what's the best way to contact about getting refund for first credit that seems to have disappeared,...
Coverage in Wednesbury
Update: 10 April 2025 Over the past few months, our engineers have been continuing negotiations with the site provider to agree the terms of the build and access the area to start building the equipment for the new mast. Once all negotiations with th...
Resolved! Broad band for new customers
Hi there May I know about broadband deals details
Resolved! Stopping EE marketing texts
Hi, Can anyone advise how I can stop EE from sending marketing texts. How can I text EE ??
