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No broadband after power cut

We had a power cut this morning and since then I can't reconnect our WiFi. I've tried all restarts including factory reset but it just has a green light and every 30 seconds or so a quick white flash then back to green. Can anyone help please?

JW8114 by • Investigator
  • 261 Views
  • 18 replies
  • 0 Helpful

Tv remote

I just set up my TV box but the remote is not working. It turns the TV on and off but nothing else 

Tracking my order

Hey I placed an order for iPhone 16 plus12/4/25 but heard nothing and tracking as no despatch details

alicat44 by • Investigator
  • 44 Views
  • 4 replies
  • 0 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by • EE Knowledge Specialist
  • 34248 Views
  • 262 replies
  • 87 Helpful

Ping Optimiser within WiFi Enhancer hangs

I've signed up for the WiFi Enhancer, Steps 1 and 2 clicks through fine, but when I get to the "Checking your ping..." step it hangs forever.  I've not managed to "optimise my ping"I've rebooted the hub, and the extenders and the phone and deleted an...

WiFi Enhancer

Hello I got hooked up with EE broadband yesterday & i also payed for  the WiFi enhancer and I get to stage 3 where it attempts to lower the ping  and my internet seems to drop while its attempting to do so, I did this because everytime I’m on my cons...

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Fiber to the cabinet

HiDo EE still do this as when i try to search Broadband deals it just gives me Full Fibre broadband deals. I only do basic online stuff so don't really need Full fibre & FTTC is less hassle i guess.Thanks

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