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Roam abroad pass USA - receiving data but can't send messages or make calls

Alpachal
Investigator
Investigator

‎13-02-2024 04:44 PM

Hi, 

I activated the Roam abroad pass for the USA the day before I arrived in America. The data works fine now abroad, but I can't send an SMS or make calls to US numbers or UK numbers. I also can't receive them. I've tried switching the sim to SIM2. Turning on and off the phone and toggling flight mode on and off.  Any ideas would be welcome? The phone is a Samsung S23 Ultra.

Cheers

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11 REPLIES 11
Alpachal
Investigator
Investigator
In response to Leanne_T

‎13-02-2024 06:16 PM

Thanks, I'll try that now

Cheers 

0 Helpful
Leanne_T
EE Community Support Team
In response to Alpachal

‎13-02-2024 06:26 PM

No problem @Alpachal 

Let us know how you get on 🙂

Leanne.

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