I have a line with EE that I used as a work line. As I'm now leaving the company (and I'm still in contract), I have decided to give that line to my niece to use and have ported her number across onto it.
My issue is voicemail. I had both a personal greeting and name recorded as this was my work line,
The menu options allow me to select a personal greeting or use the standard greeting and add my name.
What I'm looking to do is delete all personal greetings and my name and return to the "Welcome to the EE voicemail" standard message.
I can go back to a standard greeting but only with my name in it.
I've seen on other posts, people recommending turn the voicemail diverts off and on again (via VM ON / VM OFF) but this doesn't resolve it.
Assuming it's going to require a contact into EE as I want to delete my personal greeting / name recording without the requirement to record a new one.
I'll add that even porting my nieces number across didn't impact this. The recordings were still there.
But rational for the ask is if anyone has managed to achieve this previously?
