charges for 0843 and 0845 numbers calling me!

[MikeWarner1]

Call charges for 0345 numbers

[bristolian]

---

@MikeWarner1 wrote:

Call charges for 0345 numbers

---

What about them? Do you have a query about call charges?

Numbers prefixed 03x are landline numbers in exactly the same way as those prefixed 01x or 02x - call charges are also the same.

[Rky]

Looks like 0 is typo, how about number starts with 0843 and 0845? 

[XRaySpeX · Accepted solution]

@MikeWarner1 : Which nos. are you enquiring about? 08 nos. are service nos. & are charged quite heavily. 03 no. are charged just like 02 & 03 nos and are included in your calls allowance if you have 1.

[Rky]

Got it.

Thanks 😊👍

[GillyLee]

Hi,  my question is: Why am I being charged for accidently answering the 0843 number,  on an iPhone 12 it only gives you to option to 'decline' if you have another application open on your phone - if you have no application open there is No option to decline the call, other than let it continually ring or apparently press the buttons on both sides of the phone to delete, which can accidently also answer the call.  What can an iPhone 12 user do,  I keep blocking these numbers but are still receiving several a week - with a potential charge for accidently answering! is there any solution?  

Many thanks for your help Mike,  any suggestions would be appreciated, 

a frustrated phone user  - Gilly 

[bristolian]

---

@GillyLee wrote:

Hi,  my question is: Why am I being charged for accidently answering the 0843 number....with a potential charge for accidently answering!

---

You are only charged for receiving calls whilst roaming. Many of these scams rely on your phone receiving a missed call, and the user calling the number back and incurring call charges as a result.

[GillyLee]

hi, thanks Bristolian for your reply,  the roaming tip was useful so I  just double checked - But  my roaming is set to 'off' so not because of that, and I know the 0843 numbers are scams so I never call back and block them back - so I am unsure why almost every month I'm receiving a charge from  EE  for these numbers. 

I intrigued how it works if you accidently answer one why does if charge the person who answers, all other calls work by charging the person making the call! 

thanks again Gilly

[bristolian]

---

@GillyLee wrote:

all other calls work by charging the person making the call! 

---

This is exactly how telecoms charging works - the exception being incoming calls whilst roaming abroad.

If you have a dispute with any of your charges, you should raise those via CS on 150.

[XRaySpeX]

@GillyLee : In the UK & EU you are not charged for answering any calls, even 08 ones.