20-07-2024 11:02 AM
I am traveling to europ and i want to use my internet and call , how much is for 1 month??
20-07-2024 12:05 PM
Are you on PAYG or pay-monthly?
20-07-2024 12:31 PM
@Natiaddis , if on pay monthly, please make sure that you have roaming activated on your account, no need if on pays as you go, as it is automatically enabled.
20-07-2024 01:15 PM
Need help
20-07-2024 01:20 PM
@Natiaddis : What about it?
Are you on contract or PAYG?
You may use your usual UK allowances in the EU with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2.47 / day charge for using your UK allowances in EU or alternatively you may buy the Roam Abroad Pass for £25 / billing month.
On PAYG there are charges for using your pack allowances in the EU of either £2.50 / day or £10 / week, to be taken only from your PAYG credit, not your recurring card payment. If you opt for neither or you don't have an active pack, you will be paying standard rates for calls & texts & need to buy a PAYG add-on for data.
If you are on contract, just remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.
If you are on PAYG, make sure you have already used your PAYG SIM to make a call or text in the UK.