Unable to make calls from IPhone

[Pinemartin]

Hi, It says 'no service' but coverage check is ok. Won't even dial 150.

[Leanne_T]

Hi @Pinemartin 

Thanks for coming here 🙂

Are you on pay as you go or pay monthly? 

Have you ordered a new SIM card or upgraded? 

Leanne.

[Pinemartin]

Tried to reply, with some page grabs but kept getting this...

Message not found 

*The message you are trying to access is not available 

Then something about invalid HTML

[Pinemartin]

Ok, that worked; try again..

Monthly. No order or upgrade.

EE mobile got merged with BT Fast Fibre several months ago. No issues since. 

There was an alert on settings but now I can't find it.

Tx, P

[Pinemartin]

Nope. It is an old iPhone.

[Pinemartin]

Join the club! An EE lady is on it... I think. The system is a bit glitchy. I got an email saying you posted and an option to reply, but it created an email full of gobbledegook.

[Pinemartin]

I think I also created a duplicate thread 🙄

[Pinemartin]

I don't know if someone did something, in which case thank you, but my wife just got back and said 'switch it off and then back on again'. Very IT crowd. Especially as it now works. 😊