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Re: Seychelles issue

MihaiDima
Contributor
Contributor

‎16-07-2022 07:17 PM

Same issue here. I'm in Seychelles for a week and is nobody able to solve this problem. Nobody can contact me and don't receive sms messages. Shame on you EE nobody cares about customers problem. That's breach of contract I'm gonna go further. Why I'm paying for the services you offer?

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22 REPLIES 22
MihaiDima
Contributor
Contributor
In response to XRaySpeX

‎21-07-2022 07:12 AM

In my previous posts I have wrote what I can and what not and you was one of the first who answered.

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XRaySpeX
EE Community Star
EE Community Star
In response to MihaiDima

‎21-07-2022 07:18 AM

Sorry, I see nowhere where you say you can make calls, only many times where you say you can't receive calls.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Christopher_G
EE Community Support Team
In response to MihaiDima

‎21-07-2022 08:03 AM

It sounds like it could be something in the way that your account is set up, @MihaiDima.

 

Those services should have been switched on before you travel abroad, but can usually be activated while you're away. Are you able to call our customer service team? Hopefully they can get everything activated from our side.

 

Chris 

 

 

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