SMS verification code from Bank blocked by EE!

[Allianos]

Hi orrla,

Have you managed to get this issue resolved? I’m having the same issue… 🤦🏻‍♂️

[Northerner]

Hi @Allianos 

What device and which SMS service are you using (iMessage etc).

Thanks 

[Allianos]

Hi @Northerner ,

I’m using iPhone 14 Pro Max and yes, I do use iMessage. However, these codes are sent via standard SMS messages.

I called my bank yesterday and they confirmed that all 25 messages were sent from their system, but I did not get any…

[James_B]

Hi @Allianos,

Our Technical Support Team will be happy to take a look at this issue if you get in touch.

Thanks

James

[Northerner]

Hi @Allianos 

Try turning iMessage off and then trying again. 

Thanks 

[bristolian]

Can you receive text messages from other automated systems/senders?

[TristanBP]

Hey, did you solde the issue? I have the same one.

But just to let you know:

EE has changed its Spam filtre. It claims it sent the information to all banks and how to have their SMS go through the filter but many haven't done anything. I contacted my bank, they do know nothing about it. And EE is refusing to send them the information again or to tell me what information they sent! So nothing will be solved. I might then leave EE.

[Ade09]

Same here!