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Re: Not receiving text

Ijb7
Explorer

‎06-10-2023 10:16 PM

My sister just landed at Heathrow and had an EE sim installed. Calls are fine, also texts from another iPhone (via AppleID), but not receiving texts from an Android via her new phone number (with country code 44). Have tried turning iMessages off & on, but still no joy ?

0 Helpful
12 REPLIES 12
Ijb7
Explorer
In response to Leanne_T

‎07-10-2023 04:31 PM

Thanks Leanne. I’m still awaiting a response from her.

When you say call on 150, is that the complete phone number ?

Thanks, Ian 😊
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Ijb7

‎07-10-2023 09:36 PM

Yes, it's EE's shortcode no. from any EE phone.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Ijb7
Explorer
In response to XRaySpeX

‎07-10-2023 10:35 PM

Thank you XRaySpeX …. did not know that !!

Cheers, Ian 🍻
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