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PIN number voice mail

Eldink
Investigator
Investigator

‎07-10-2023 03:48 PM

I have locked my voicemail and need a new PIN number please 

4 REPLIES 4
Leanne_T
EE Community Support Team

‎07-10-2023 04:15 PM

Hi @Eldink 

Thanks for coming here 🙂

If you give us a call on 150 the team will help you get the voicemail PIN reset. 

Thanks.

Leanne.

Eldink
Investigator
Investigator

‎07-10-2023 05:40 PM

I have tried to call but can not speak to a human I been to the shop no Joy either please help

0 Helpful
Leanne_T
EE Community Support Team
In response to Eldink

‎08-10-2023 08:32 AM

Hi @Eldink 

I am sorry we are unable to reset the Voicemail PIN on the community please try calling us again on 150 and select the option for technical support, and the team will be happy to help 🙂

Leanne.

0 Helpful
bristolian
Legend
Legend

‎08-10-2023 10:54 AM

The nature of the voicemail PIN is that it provides protection against unuthorised third party access to your messages. Security checks are therefore a necessity for resets.