Incoming calls barred when I’m abroad!

[Ailsa29]

Hi Leanne

I’m also abroad (France) and would like to activate roaming. Seems calls to and from the uk are barred. I didn’t appreciate I had to text ROAM to 150 before I left the uk. I have a pay monthly account and there’s signal showing. Need to contact work urgently, please advise.

Many thanks,

Ailsa

[Leanne_T]

Hi @Ailsa29 

Thanks for coming here. 

To get roaming activated you would need to call us from any other phone in France on +44 7953966250 and the team will be happy to help you get set up. 

Leanne.

[Ailsa29]

That’s the whole point - I can’t make calls…

Sent from Outlook for iOS<>

[Leanne_T]

Hi @Ailsa29 

Sorry you would need to call us from any other phone or third party calling app such as Skype. 

We have no account access on the community to activate roaming for you.

Thanks.

Leanne.

[Ailsa29]

No problem Leanne, thanks anyway x

Sent from Outlook for iOS<>