Community Activity

Serios Link - Not Working

Hi All, i have had BT / EE TV for a few years now and have not had any problems with recording series links until the most recent update on the TV box pro which changed the  whole interface.I watch F1 and for the last 3-4 yeats I have had every pract...

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My phone sounds robotic or disconnects

Did you ever get the problem sorted im experiencing it now ive recently switched to ee about 10 weeks ago and all people say to me is my phone sounds robotic or disconnects I also have to use WiFi calling 

Coverage in Woburn Sands

Update: 07 May 2025 Over the past few months, our engineers have been working with the site provider to arrange a date to access the area. Barring any unforeseen delays, we expect to access the area and start building the equipment needed for the new...

Christopher_G by EE Community Support Team
  • 9824 Views
  • 52 replies
  • 20 Helpful

Resolved! How To Enter StudentBeans Discount Code for Broadband

Hi, I need help finding out how to apply this Student Beans code for a discounted broadband deal. I can't see anywhere in the checkout on where to apply the code for the discount.I rang up customer service for help, but they told me they can't overse...

oskacz by Explorer
  • 52 Views
  • 3 replies
  • 0 Helpful

Broadband cutting out high wycombe

Hi, the last week or so at around 10 pm ish the broadband cuts out continuously I'm having to continuously reset the router which does nothing I've even left it of for half hour and still nothing, all cables are find it comes and goes every few minut...

Resolved! PON Light Flashing Green

Hello,I've had a new install on Tuesday and up until today it's been working fine. Now the PON light is flashing green and the internet has disconnected.has anyone had this before?

LucasW96 by Explorer
  • 50 Views
  • 4 replies
  • 4 Helpful

Received call from 07973100194

Hello, I was contacted back within a minute after your front level  customer service agents needed to raise the issue with ppl from another place who clearly knows their stuff and know how to talk to customers, or should I say that was experience.It'...

Scombes by Explorer
  • 116 Views
  • 3 replies
  • 2 Helpful

Cannot access the XBOX game Pass

I know this has been mentioned many times but every fix I've found doesn't work. I've also called EE and that solution hasn't worked either.I've just had EE broadband installed. I've been with EE mobile for years and just switched to include broadban...

JessB1990 by Investigator
  • 686 Views
  • 12 replies
  • 6 Helpful

Resolved! NHS Perk account deactivated

Hi!I have tried endlessly to logon to my NHS Perk account but it comes up with 'Your account has been deactivated as your registration was not completed within the allowed time frame'... it does not give any option to resolve this, i haven't actually...