Phone Not Connecting to a Network in India

ADD68
Visitor

HI

I landed in India last night and turned my phone on. It 'searched' for a network but didnt connect.  I have tried turning it off an on again and switching airplane mode on and off - each time it searches for a network and then fails to find one.....  so i am currently stuck with no working phone.  The issue is exacerbated because most wifi networks here (the public ones) send a text message to confirm connection - which clearly dont get through!

 

Any help urgently and gratefully recieved.

 

Thanks

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @ADD68 

 

Have you activated roaming and international calls? 

 

Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
Or
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls

 

India roaming costs and add-ons can be found here:

 

https://ee.co.uk/help/help-new/roaming-costs/countries/india

Thanks




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