Germany roaming not working

[Pillydude]

I have arrived in Germany and phone is not connecting to the network.

I have been in the Netherlands the past week before coming to Germany and roaming was working perfectly there. Is there a reason I can't connect in Germany. I have EU roaming 

I have tried turning the phone on and off. Toggling aeroplane made, manually selecting Telekom/O2.de/vodaphone.de nothing is working.

[Schockwave]

Hello @Pillydude ,

Welcome to the community,

That is strange, as when I have been roaming, never had a problem, always connected to a network automatically.

Where are you in Germany? Just wondering whether there is a network issue there, which would seem strange, cannot remember which network I connected to, as it has been a few years I was there.

I see you have tried everything, as far as I can see, maybe someone else has an answer.

[Pillydude]

Munich

[Leanne_T]

Hi @Pillydude 

Thanks for coming to the community. 

If you're not connecting to any network and have tried all the steps you can, please get in touch with our tech guides from any other phone and they run some troubleshooting to see what could be causing this for you. 

Let us know how you get on. 

Leanne.