Roaming and hotspot

david198612 · ‎07-03-2022

Hi going away in a few weeks and just would like to know if I buy the roam abroad add on do I get unlimited data like I would in the UK as I'm on a unlimited data contract and also is there a charge for using my phone as a hotspot for my kids devices?

Northerner · ‎07-03-2022

Hi @david198612

What tariff are you on and where are you going?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

david198612 · ‎07-03-2022

I have unlimited mins text and data and I'm going to fuerteventura.

XRaySpeX · ‎07-03-2022

No, you are limited to 50GB pm while roaming - see What is the Roam Abroad Pass?

If your plan comes with more than 50GB of data per month, a fair use policy of 50GB will apply when roaming abroad.

You may hotspot as much as like up to that limit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Northerner · ‎07-03-2022

Hi @david198612

Do you have a smart plan?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

david198612 · ‎08-03-2022

Yeah I have a smart plan

Thanks.

XRaySpeX · ‎08-03-2022

Then you can have the Roam Abroad Pass as a Smart Benefit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)