Roaming and hotspot

david198612
Investigator
Investigator

‎07-03-2022 08:27 PM

Hi going away in a few weeks and just would like to know if I buy the roam abroad add on do I get unlimited data like I would in the UK as I'm on a unlimited data contract and also is there a charge for using my phone as a hotspot for my kids devices? 

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6 REPLIES 6
Northerner
EE Community Star
EE Community Star

‎07-03-2022 08:48 PM

Hi @david198612 

 

What tariff are you on and where are you going? 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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david198612
Investigator
Investigator
In response to Northerner

‎07-03-2022 08:49 PM

I have unlimited mins text and data and I'm going to fuerteventura.

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XRaySpeX
EE Community Star
EE Community Star

‎07-03-2022 09:21 PM - edited ‎07-03-2022 09:22 PM

No, you are limited to 50GB pm while roaming - see What is the Roam Abroad Pass?

If your plan comes with more than 50GB of data per month, a fair use policy of 50GB will apply when roaming abroad.

You may hotspot as much as like up to that limit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Northerner
EE Community Star
EE Community Star
In response to Northerner

‎07-03-2022 10:04 PM

Hi @david198612 

 

Do you have a smart plan? 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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david198612
Investigator
Investigator
In response to Northerner

‎08-03-2022 12:32 AM

Yeah I have a smart plan

 

Thanks.

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XRaySpeX
EE Community Star
EE Community Star
In response to david198612

‎08-03-2022 01:49 AM

Then you can have the Roam Abroad Pass as a Smart Benefit. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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