PAYM additional numbers

Online2027
Contributor
Contributor

‎26-09-2022 05:46 PM

Two months passed, and I'm still trying to add other numbers to my account without success.

I fed-up up with keeping asking every month without success, and I want to leave EE to other providers.

How can I get the PAC code to keep the same of my number and move to another network provider in the UK?

 

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎26-09-2022 05:52 PM

@Online2027 , are they all the numbers contract numbers? If that is the case have you spoken to EE?

Pay as you go numbers cannot be added to accounts that are on contract and visa versa.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

‎26-09-2022 06:58 PM

As you want to keep your number, text PAC to 65075. It will respond with your PAC & how much you will have to pay in Early Termination Fees if you are still within your min term. Give the PAC to new provider. This will have the effect of cancelling your EE contract but you may be liable to pay early termination fees. Best to do this in last few days of your contract term so you have little or no overlap.

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