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Texting non-UK numbers

DavePope
Visitor

I’m a new customer and have set up most features on my mobile, but I cannot send texts to non-UK numbers — specifically, to people in Australia. I’m on a pay monthly plan and have an additional £20 monthly spending cap, so I can’t see a payment reason for this. I’ve enabled mobile data on my iPhone, etc. 
What feature do I turn on with EE to be able to text overseas mobiles?

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @DavePope 

Have you activated roaming on your account. 

Text ROAMING to 150.

If you're texting an iPhone via iMessage or WhatsApp then the calls are over data and free (but use data). 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

Check whether you can make international calls. Having an international call bar enabled at account-level often causes these symptoms.