PAYG roaming overseas

[Mariadee]

I have a PAYG sim - iPhone has been activated for roaming, credit has been added to my account and yet I still can’t get data / internet access.

any ideas? 

[XRaySpeX]

The add-ons are to be found at the bottom of that PAYG page. Just 3 smallish data add-ons.

[Mariadee]

Hi there - yep have viewed this quite a few times….. unfortunately in the great EE style it just provides more information about EU roaming (I have already bought data that can only be used in Zone A and EU only via this route - so that’s a waste) and roaming in general but no way to purchase those specific add ons If they are indeed the ones for Thailand 🤷🏼‍♀️🤷🏼‍♀️🤷🏼‍♀️ Starting to go insane with circles on EE site…. Nothing is direct or clear…. 
I just need from EE a link to purchase for data add on for Thailand - sounds so simple but seems EE want to make so incredibly difficult 😣 

[Mariadee]

 

[Mariadee]

 

[XRaySpeX]

As More Info tells you you can only buy these add-ons in the country. You should find these add-ons offered in your Welcome email upon entry.

[Mariadee]

As previously mentioned I am in the country and the link the welcome email sent states forbidden url - soooooooo EE at its finest? 🤷🏼‍♀️🤷🏼‍♀️🤷🏼‍♀️

[Mariadee]

 

[Mariadee]

 

[James_B]

Hi @Mariadee,

If you try to load a webpage in your web browser, you should be re-directed automatically to a page where you can purchase a data add-on. (Make sure you aren't connected to WiFi)

Hope this helps.

James

[Mariadee]

Thanks James - but it’s not loading at all without Wi-Fi?