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Community Activity
TV Box Pro Switching TV on in the Middle of the Night
Why is my TV Box Pro Switching my TV on in the Middle of the Night? I can’t find any auto update settings, which I assume would be the problem. Not cool with an 11 month old baby trying to sleep, EE!
Billing
My direct debit failed and now EE is saying I owe them £405, on Monday it was only £189! I don’t know what to do! I am abroad and can’t get into a shop! I am worried they will just keep jacking up the debt and I can’t afford it
Playstation 5 £70 EE Giftcard
Hello,I recently received my PS5 from EE, which comes with a 24 month PlayStation Plus subscription and a £70 EE gaming giftcard, however the gift card wasn't included in with the console, or the PlayStation Plus vouchers. Is there somewhere else I'm...
Order missing from my account
I ordered a TV on the EE site last Friday (18 April). I got the confirmation email and a text saying the cost’s been added to my monthly bill. Since then, two big problems:The order has vanished from my online account and the EE app still refuses to ...
Roaming USA
Hi,My daughter has a sim only plan on my account and unlike previous years the new roaming charges are now in effect for her visit to the USA. EE say you now can't buy a roaming pass until you arrive in the USA whereby she'll receive a text... unfo...
Why do engineer visits take so long?
Hi all I'm just here to let off some steam here as I’ve had enough of waiting for EE to install my broadband.My order was made on 22 March which isn’t in grand scheme of things not a very long time ago however it’s just annoying when the date is move...
Scam
A friend of mine has been contacted and scammed by a Person impersonating or may be its his real name. he contacted her on whatsapp using this ee number +44 7982 380961 he has been asking her to pay an amount of 70K INR to customs in India saying tha...
Activate Discovery Plus
I still can’t activate my Discovery Plus, the links seem to take me round in circles. what am I doing wrong?
Billing
Hi, When I select manage on the EE app I can't see my bill anywhere? I got a text saying my bill was due but when I follow the link to the website, again there's nothing about billing available? Totally lost
Cant use mobile to make calls in Greece
Can use it to go on internet and sms but I cant ring anyone in UK or in Greece via mobile direct. EE alleges they are working on issue since 18th April. With no end in sight. Once they trebled their roaming charges it all went to pot, maximum price ...
