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No Roaming no service urgent

Tobyscruby
Investigator
Investigator

I’m in Dubai, and I’ve got no comms. No Roaming no connection at all. 

can’t call EE is Skype is banned in Dubai and can’t text as no connection. 

please help- 

13 REPLIES 13
Leanne_T
EE Community Support Team

Hi @Tobyscruby

 

This can take 24 hours to activate. 

 

Can you try restarting your phone and manually selecting a network to see if this helps 🙂

 

Leanne. 

Tried that and no change 

It’s also showing my roaming as blocked in my app and I’m also unable to manually hangs this. 

Leanne_T
EE Community Support Team

Hi @Tobyscruby

 

Can you keep trying the restart and manual network selection over the next 24 hours. 

 

Thanks 🙂

 

Leanne.