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Mobile phone signal booster.

Lekyrog
Investigator
Investigator

I am looking for a mobile signal booster. EE have now discontinued their booster box.

I cant get a signal in my house at all.

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Lekyrog   Wi-Fi calling is a replacement for a signal box.    It’s better technology and it’ll not be phased out for years and years. 

 3G is being shut down world wide and soon device manufacturers will not even put 3G on to device.  

EE has every right to terminate a service especially when that service is supported by a technology that’s been switched off.   

Yes you can use your device how you wish but that wish doesn’t mean EE or any network has to broadcast a  signal just because you want to use 3G. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

14 REPLIES 14
Chris_B
EE Community Star
EE Community Star

@Lekyrog   Can you not use Wi-Fi calling ?   

The box has been discontinued as the 3G network is going to be shutdown and this is the start.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
I can but its annoying not being able to use my phone as I should.
Chris_B
EE Community Star
EE Community Star

@Lekyrog   Wi-Fi calling is a replacement for a signal box.    It’s better technology and it’ll not be phased out for years and years. 

 3G is being shut down world wide and soon device manufacturers will not even put 3G on to device.  

EE has every right to terminate a service especially when that service is supported by a technology that’s been switched off.   

Yes you can use your device how you wish but that wish doesn’t mean EE or any network has to broadcast a  signal just because you want to use 3G. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I am not bothered about 2,3 or 4g. It would be nice to get something. I cant even get a signal outside. EE say they have the best coverage in the country. But certainly not where I am in Lincolnshire. Not getting into any arguments about settings and phones. I have done everything. As EE are not willing to help in any way I will be going back to Vodafone. At least I will get a signal.

As has already been posted, the signal boxes (technically not boosters) are now legacy technology and have been for some time. WiFi-calling provides all the functionality these boxes did, and more - and have been EE's recommended solution for indoor coverage problems for many years now.

 

All UK networks are following a similar route and if you have WiFi at home, I would strongly recommend using WiFi-calling anytime you have indoor coverage issues - the service supports both voice calls & text messages, and allows seamless use of your phone without any regard for mobile coverage.

 

Lincolnshire is one part of the country where outdoor coverage often benefits from the 800Mhz "extended range" coverage which some older phones may not benefit from.

Chris_B
EE Community Star
EE Community Star

@Lekyrog   So you assume because EE the best coverage you think by that definition you’ll get a signal.     Did you even test the network with a PAYG sim first.  

Every network has black spots and get poor signal. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Explain to me why Wi-Fi calling replaces my signal box? 

I cannot get a signal in the house and get the 3 … on phone. 
Can’t make or receive calls (with Wi-Fi calling switched on). When a call comes through no one can hear me. This is on my wife and my phone. It is not the problem of the phone. 

can’t receive non iMessage texts. 

any help would be grateful as I’m just bout to chance providers. 

James_B
EE Community Manager
EE Community Manager

Hi @Markeast73,

Welcome to the EE Community. 🙂

3G signal boxes have been discontinued due the forthcoming 3G switch off.

If you're having difficulties making calls over WiFi Calling, please get in touch with Technical Support so we can help.

James

I do not think EE telling there costumers  to just use WIFI calling is the way forward for them, I have no got WIFI as it is not worth it and I have not got a landline to get WIFI so rely on a signal on my phone and am currently lucky if I get 1 bar outside standing in the middle of a field. Even in the middle of the town I live we are lucky to get 1-2 bars in places on EE, but others gets full bars, I think it is just EE running a bad coverage and need to find a solution for its customers.