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Mobile answerphone security notifications for remote access

bananasareblue
Visitor

Hello EE Community

My EE mobile answerphone is protected by a PIN.  However, I am concerned about unauthorised remote access to my voicemail box.

 My request: I want to receive an immediate SMS notification from EE if someone attempts to access my voicemail remotely or if the PIN is altered. 

Current situation:

  • I have checked both the Account Settings and tried to navigate through the Voicemail settings but cannot find the option for security alerts
  • I prefer SMS over email alerts because using a third-party email provider introduces an additional point of failure for my security chain.

Questions:

  1. Does this feature exist in the EE app, voicemail, or account settings?
  2. If not, is there a dedicated channel to submit this as a feature request to the product team? 

Thank you for your help in keeping my communications secure.

Best wishes, Pascal

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

From the voicemail menu, option 3 ("personal options") > option 4 "remote access alerts" provides this functionality.

View solution in original post

1 REPLY 1
bristolian
EE Community Star
EE Community Star

From the voicemail menu, option 3 ("personal options") > option 4 "remote access alerts" provides this functionality.