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Missing Verification Code messages

Northnet
Contributor
Contributor

With the advent of verification codes being sent by text for almost every web login, I am noticing that typically I never receive the code at the first time of trying. I have to hope that the site has a 'Resend Code' option available, and the second try always comes through.

Currently I am trying to untangle a login the does not have the option to resend the code they require. I am unable to verify because their system already has my mobile number associated with my account, but unverified, and the code not received. So I am stuck in limbo.

Is this a common problem, or is it just me? I have tried to raise the issue with Technical Support, but they have not got back to me - they said they would report back by text, but it has probably gone missing.

10 REPLIES 10

I can say that simply changing phones necessitated quite few confirmation codes as things like banking apps all required confirmation, and they all came through immediately.