Lost Phone, but need texts to gain email access, can I forward texts elsewhere

mikeabc
Visitor

‎23-08-2023 11:29 AM

I've lost my phone abroad and cancelled sim.  But I need to get to my email,  can I forward my texts to my original number to another uk phone number so I can get the authentication pin for email?  

Is this something I can do in the online portal or is this something EE can do?

3 REPLIES 3
EssexBoyEE
Ace Contributor
Ace Contributor

‎23-08-2023 11:38 AM

Why cant you just login to your email account to get your messages?

bristolian
EE Community Star
EE Community Star

‎23-08-2023 07:02 PM

Text messages can only be received by whatever phone your active SIM is within. As mentioned already, you should be able to login to your email account from any email client.

XRaySpeX
EE Community Star
EE Community Star

‎23-08-2023 09:41 PM

Texts cannot be auto forwarded.

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