Lack of upfront info. on how to disable roaming pass

Ulrich1 · ‎11-07-2023

Very disappointed to see total lack of clarity on initial set up page indicating that "monthly" roaming pass needs to be disabled and how this should be done, to avoid ongoing charges. Should not need to go to a community page to learn how to switch off. This information should be provided at time of set up on same webpage.

XRaySpeX · ‎11-07-2023

Text STOP ROAMING PASS to 150.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Chris_B · ‎11-07-2023

@Ulrich1 You mean this

which can be found HERE

all I did was a Google search using “EE roaming pass” and it’s the first entry you can select.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.