In Jamaica. Need to buy roaming

Bee171 · ‎23-12-2022

I am holidaying in Jamaica. I need to buy international roaming to make calls to UK landline and to receive text messages.

I was not given any options when I landed in Jamaica.

I am not receiving any text messages. I have logged onto my EE not been able to select any packages.

I can only use phone when WiFi is available

XRaySpeX · ‎23-12-2022

You probably don't need to buy international roaming. That's not what stopping you. If you are on contract you probably did not activate the ability to roam on your a/c. If so, you'll need to call CS to get it activated.

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎23-12-2022

You probably don't need to buy international roaming. That's not what stopping you. If you are on contract you probably did not activate the ability to roam on your a/c. If so, you'll need to call CS to get it activated.

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP