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Request suggestion for EE TV

Hi,can I suggest to ee tv that you let customers buy or loan a second Apple TV for the extra box for another room rather than the mini box. The Apple TV is a more seamless experience with ee tv and a better user interface. my mini box I’m having to r...

Upgrade from Legacy FTTC to New EE Full Fibre

I recently upgraded my legacy EE Fibre Plus plan (FTTC 80 Meg) to New EE Full Fibre 150 (FTTP 150 Meg), but could just as well have been any Full Fibre up to at least 1 Gig. It all went smoothly as to be hoped & expected. In early Dec. 2024 I ordered...

Unable to register my phone number is not recognised.

Hi everyone, does anyone else have this problem?We have not been able to access our business account since joining EE in December 2024.When we try to link our phone number to the account, it reports that it does not exist. We are charged monthly for ...

Hello, I need to order a new Ipone 16 phone

EE TV Box Pro losing connection to Remote

HelloI have an EE TV Box Pro which generally works very well.However about once every 2 weeks for no apparent reason, the box stops responding to the remote. The blue indicator lights, but nothing happens. Trying the remote re- pairing methods of 9 p...

EE leavers discount

I worked for Orange / BT / EE from 1997-2023 but was on a business phone, so this just cancelled about 14 days after I left. I’m now on a SIM only deal and was advised in the EE shop that I should probably still be eligible for a discount as a former...

Stuck With EU Roaming

I'm currently in the US and up until now my phone's been working fine then all of a sudden,nothing. I'm stuck on the EU roaming plan, can't call to change, can't text to change. Had to pay the £5 per day just so i can access my phone.I've been on the...

WiFi controls when using Velop nodes

Have just moved WiFi from BT to EE and was surprised that my kids mobile devices/laptops were auto connected to a ‘VelopSetup’ WiFi network. The new EE WiFi network still appears under our old BT network name when searching, but there is also now a ‘...

Manage subscriptions is blank

Hello I am.subscribed to TNT sports on my phone bill.I've a few SIMS and I've checked I'm accessing the right one both online and within the app.The problem is I can't see my subscription to actually manage, it's simply blank and wants me to take on ...