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I can’t receive OTP

Leeyan
Visitor

‎25-05-2025 09:05 AM

Hi i have tried to restart my phone. Reinsert sim. Went to the mobile network on the settings however I am still not receiving any OTPs or messages. 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎25-05-2025 10:43 AM

Hi @Leeyan 

  • Are you on EE PAYG or pay monthly contract.
  • Are you in the UK.
  • Us the OTP code from a UK company.
  • Have you recently ported over to EE from another network.

Thanks 

 



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