09-04-2024 09:25 AM
I keep getting messages about EE services like broadband and gaming etc.
I have opted out but they keep coming, usually when I'm right in the middle of doing something important that needs no interuptions.
How do I make it stop?
09-04-2024 11:44 AM
Hi @milonic
Thanks for coming to the community.
To get your account looked into to check your marketing preferences, please call us on 150 and the team will be happy to help.
Thanks 🙂
Leanne.
09-04-2024 12:54 PM
Try texting STOP to 2040.
09-04-2024 12:58 PM - edited 09-04-2024 12:58 PM
I've been doing that since last October, it just doesn't work.
When I text STOP to 2040 I get an immediate response from EE saying it will stop and to wait 30 days but the messages continue.
09-04-2024 01:10 PM