How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

[OldSchoolTech]

Hi guys:

This is to help anyone (like me) who needs to extend ring time before a call diverts to voicemail.

First, i am going to suggest updating your android phone with the latest android system update

EE recommend android system update (for various logical reasons): its a good idea...

Second, I have tested this method and know it works (its been posted elsewhere, but here, I am posting a logical step-by-step guide):

increase ring time before someone calling you is diverted to voicemail:

Dial *#61*11# on your keypad (you will see current ring time displayed as an "operator message")

Dial > **61*+447953222222**30# (to set ring time to 30 seconds)

> 30 seconds is max ring time, 5 seconds is minimum ring time (before whoever is calling you is diverted to voicemail)

Dial > *#61*11# again to confirm ring time set to 30 seconds.

thanks to @timsonr1 for posting a solution that actually works... 👍

the trick is:

1. use +447953222222 not 07953222222

2. to dial the + symbol (plus symbol) on an android keypad, long press 0 (you will see the + sign underneath 0 on your keypad).

hope this helps someone out there, because i've only just figured this out after many years 🙂

merry xmas 😊

[DSP1]

Hi Pch72

Thanks for the reply.  My hope is the phone repair shop will just put your sim in an older phone and make the change to the ring time that way.  

As a bit of background, I believe the issue is something to do with the EE Network or Sims.  I was using my Samsung Galaxy S10 Lite with BT for a few years and could and did use their similar codes to set up my ring time to 30 seconds. It worked first time.  A few years ago, BT as part of an upgrade moved me to their EE Network (BT own EE). I had to removed my BT sim and insert an EE sim.  That's when I got stuck on 20 secs. I contacted EE who gave me the standard 'your phone can't do 30 seconds', even when I told them it did on the BT network. Having discovered the old phone workaround to put my phone up to 30 seconds again, I contacted them to give them a solution to tell other customers. They were not interested, and as you found out, are still claiming it cannot be done for certain phones.

Regards DSP1