Emergency alerts didnt work properly?

[Whyausername]

We have 4 EE android mobile phones in the same property. All up to the required standard for mobile alerts.

One received the alert as planned, one had a notification icon to say something was received but made no sounds and had to be unlocked to see the alert. 2 had nothing. All in the same house, none in airplane mode, all active EE sims, all have signal, noone opted out.

What went wrong?

[Nodrog49]

 Hi there yes Alerts set on thanks

[Earwicker]

Neither of our android EE phones received any emergency message. Both have latest version of Android.

[JudithW]

Chistery Thanks for the link, the site obviously has got bombarded as there is no access at the moment

[Neil19601]

I have 2 mobile devices and one is on Vodafone the other is my personal mobile phone on EE. My work issued phone received the alert my personal mobile didn't. What's going on. 

[Northerner]

Hi @Neil19601 

As per the thousands of news reports on the same point, it us still under investigation why some devices on some networks didn't receive the message.

Thanks