My new number is still registered with another network

StrathGC · ‎24-04-2023

I've had my phone number for 3 weeks now and I'm getting SMS messages from the Three network addressed to an individual that I do not recognise, saying that this person needs to contact them regarding payment. Is there any danger that Three can stop/control my new number??

StrathGC · ‎24-04-2023

No, this is a brand new number provided to me by EE. I've never been with EE before and certainly never with Three.

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XRaySpeX · ‎24-04-2023

Did you port your no. into EE from another network?

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StrathGC · ‎24-04-2023

No, this is a brand new number provided to me by EE. I've never been with EE before and certainly never with Three.

StrathGC · ‎24-04-2023

I managed to get through to EE help and they suggested I contact Three. I have done so and they have apologised but it has still taken

Leanne_T · ‎25-04-2023

Hi @StrathGC

Are you still getting messages from Three?

If so, I would suggest contacting them again to see if they can help you further.

Leanne.