EEMMS

[Alymo]

Hi. I received the following message:

You have received a Picture Message from 44xxxxxxxxxx. To view the message, visit https://get.mms.ee.co.uk/ee/ and use your mobile number 44xxxxxxxxx with the password xxxxxxxxxxxx.

Does this seem legit?

[bristolian · Accepted solution]

That's a legitimate text message from EE, someone has sent you an MMS picture/video message which your phone isn't setup to receive.

[Alymo]

Ok, thanks. Have received so many phishing messages/emails lately. It’s getting ridiculous 🥴 Just thought it was odd that it’s been sent from a number that’s not in my contacts list.

Thanks again, I appreciate your reply.

[XRaySpeX]

This is a valid text from EE when you are being sent an MMS & your phone is not set up for them. For most phones, you can download the MMS settings needed from the online set up tool , so you can receive MMS directly w/out being directed to EE's d/load site.

[Daviesap]

Hello 

I’ve received over a hundred of these messages in the past few days whilst working in America. 

my iPhone is on a data plan (using a second eSIM)

Worried I am going to be hit with a huge bill from EE

can I stop them?  I don’t even know who’s sending them to me,  but I was on a large iMessage group and think the messages are from people in that group. 

[XRaySpeX]

@Daviesap : It is free to receive MMS & texts worldwide.

These MMS notifications are nowt to do with iMessge.  Why don't you go & pick them up & see who they are from &/or get your phone set up for receiving MMS directly?

[Daviesapn]

Oh that’s a relief!!

Thought my phone was set up for MMS to be honest. 

I did have a look at a couple of them but they were of no interest.  They do seem to be related to an iMessage group I am in (they are coming from the same people in that group). I thought that maybe I was receiving them as an MMS because my phone didn’t have a data / WiFi connection at that point in time. 

is that not the case?

[Ali_A]

@Daviesapn 

Usually if you don't have data/WiFi at that moment, the message will just be pending until you do. 

The fact that the system is sending as a webpage to pick up the MMS, rather than sending it directly, means the MMS is not active on your line, or it detects you're possibly using a device that has no MMS capability. 

iPhones do have MMS, so can you open "Settings" → "Messages" → toggle on "MMS Messaging" and "Group Messaging". 
If MMS still isn't working, update your iPhone, reset your Network Settings or if needed contact Customer Service who will check your account settings. 

Ali