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Suspected spam text

ddgym
Investigator
Investigator

Hi,

I received a text apparently from EEMMS saying:

You have received a Picture Message from (number). To view the message, visit https://get.mms.ee.co.uk/ee/ and use your mobile number (my number) with the password mmsp2tvOD5BixO

I didn’t trust it & thought it was most likely a spam. I recognised the number it was claiming had sent me the picture so I texted the person & confirmed that they had not tried to text a picture to me.

I have had this type of message come though before, though it’s been quite a while since. How do I stop it?

Thanks in advance.

1 SOLUTION

Accepted Solutions
XRaySpeX
Grand Master
Grand Master

@ddgym : This is a legitimate text from EE when you are being sent an MMS & your phone is not set up for them. For most phones, you can download the MMS settings needed from the online set up tool , so you can receive MMS directly w/out being directed to EE's d/load site.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

4 REPLIES 4
XRaySpeX
Grand Master
Grand Master

@ddgym : This is a legitimate text from EE when you are being sent an MMS & your phone is not set up for them. For most phones, you can download the MMS settings needed from the online set up tool , so you can receive MMS directly w/out being directed to EE's d/load site.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Hi, thanks.

Still the issue with that is the number it’s saying that sent the picture message (my mum) is saying she didn’t send it. 
So still a bit confused as to why it’s come through.

Christopher_G
EE Community Support Team

Do you think it's possible that she included an emoji or something similar that could have converted a text message to multi-media message, @ddgym?

Chris

Why not just go to that EE d/load site  & see what's been sent to you. Your Mum may have sent you a text containing a emotion converting it to an MMS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)