31-05-2024 10:43 PM
Can't get content lock off??
Solved! See the answer below or view the solution in context.
01-06-2024 12:23 AM
@kevinqpr : Are you on contract or PAYG?
31-05-2024 10:40 PM
Can you
01-06-2024 12:23 AM
@kevinqpr : Are you on contract or PAYG?
06-06-2024 10:53 AM
I do not have a credit card and getting to town is difficult! Any other way?
06-06-2024 11:10 AM
Your first link doesn't offer any help. further, I do not have a credit card and am unable to get to a shop. I'm on a contract.
EE really need to look at their usability in apps/website, I work in IT and it is unfathomable!! Ludicrous.
06-06-2024 11:21 AM
Welcome to the EE Community, @NatheW 🙂
What happens when you try to amend your content lock settings at Parental and data controls (ee.co.uk)?
James
06-06-2024 11:30 AM
I get a page saying "This service is not working"!
06-06-2024 11:39 AM
What is the full error message you see, @NatheW?
Is this when you try to log in or when trying to update your content settings?
James
06-06-2024 11:42 AM
When I follow the link you provided the message in full is:
We’re working hard to get it up and running. Try again later, visit our website or get in touch if it’s urgent.
06-06-2024 12:03 PM
Can you log in to your account at My EE login, @NatheW?
James