Mobile Services

How do I update ‘My Place’ I’ve moved but still getting alerts for old location

Services banned abroad - can't contact EE

I'm in Porto, my phone just stopped allowing calls and 4G services. I've checked my roaming settings (all good) and this only happened 4 days in to my holiday. EE are so useless that I can't get in touch any other way than calling - or writing a lett...

EE One

hi I am currently an EE One customer with home broadband and mobile with £20 discount on my plan. if I were to add my wife’s contract (EE) onto my account could she get any discounts? She is actually due an upgrade aswell. any help would be much appr...

iPhone - Screentime and Voicemail

I have screentime setup on my kid's phone which limits access to things like named contacts.Voicemail isn't working: Phone > Voicemail > Network Provider Voicemail > CallWhen you click 'Call' you can see the screentime hourglass show for a second and...

Unable to receive some messages or get messages late

I am able to send messages to people and the person receiving my messages gets them on time however when they send a message to me I don't get it or I get it a few hours late. Why is this?

Service issues

I'm getting the same. Have you had any resolution yet..?

Hi how can i get EE to call me? I can receive but not make calls

Unlimited Fixed Contract

I have an unlimited contract. Are calls to Spain included? 

My phone cann’t make or receive calls since yesterday 01/5/25