Cant make calls
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06-04-2023 02:08 PM
Only recently I have been unable to make outgoing calls. Can answer them with no issues.
For reference I am on the Isle of Man.
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06-04-2023 04:15 PM
Hi @Rachsmith.
Welcome to the community.
Does this happen in one location or in multiple?
Are you aware of anyone else experiencing this?
Katie
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06-04-2023 04:17 PM
No, it happens wherever I am. And I don’t know anyone else on EE so I
couldn’t be sure.
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06-04-2023 04:24 PM
Hi @Rachsmith.
What network is showing?
Could you confirm if you set up Roaming on your account?
Katie
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06-04-2023 05:33 PM
If you can receive calls on the Isle of Man, this demonstrates you have roaming active in order to be connected to a Manx network.
What therefore happens when you try making a call?
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06-04-2023 06:04 PM
This even happens when I call voice mail!
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07-04-2023 07:09 AM
Hi @Rachsmith
Can you send and receive texts?
Are you able to manually select another network if any show available?
Leanne.
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07-04-2023 07:59 AM
nothing worked.
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08-04-2023 08:54 AM
Are you on contract or pay as you go, @Rachsmith? Have you tried restarting your phone?
Chris
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08-04-2023 09:29 AM
