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Can't turn voicemail off

Bucket1963
Explorer

Why can't vm turn off

Just getting messages can't deal with request at moment 

5 REPLIES 5
Bucket1963
Explorer

Why can't vm turn off

Just getting messages can't deal with request at moment 

Leanne_T
EE Community Support Team

Hi @Bucket1963 

Thanks for coming here. 

Are you in the UK? 

Have you text VM OFF to 150? 

Leanne 🙂

Billybean
Visitor

im in the UK and txt VM OFF to 150 but keep getting message saying cant deal with now... been trying for two days??

 

Katie_B
EE Community Support Team

Hi @Billybean

If you are unable to switch your voicemail off by texting 150 please give us a call so our technical care team can switch this off for you. 

The team will also be able to report the matter of not being able to text VM to 150 successfully. 

Katie

Hi leanne , I have just had tonspend 45 mins on the phone to you guys to just switch our voicemail off , this is ridiculous,  EE obv know this is a problem as it seems to be on going,  please get it sorted  also I can't belive I have to call you back up once I get back from holiday to switch it back on in this day and age . We have had to many issues with EE in the past month and both considering changing providers