Calls and text are barred

Jadeb20090
Visitor

‎01-09-2022 12:00 PM

Hi 

I have purchased 2x topup vouchers in the UK that I'm trying to apply to my phone whilst I am abroad in Belgium. 

 

I keep getting ERROR 0 message and it says calls are barred on 360 and 150

 

Please help as nothing is working 

 

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XRaySpeX
EE Community Star
EE Community Star

‎01-09-2022 12:05 PM

Did you use that PAYG SIM for making calls or texts in UK before you left to go abroad? EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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