cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Calling 1888 numbers?

clarebearclare
Visitor

Hello, Im currently trying to change flights and they need to call me back on my phone. My EE doesn't allow me to call any toll free numbers or non geographic ones. How do I change this so I can receive the call back?

3 REPLIES 3
bristolian
EE Community Star
EE Community Star

If you have signal bars on your phone, then receiving calls should not be a problem - where the call is from is immaterial.

 

Are you in the UK or abroad? And if you're abroad, can you call other numbers OK?

XRaySpeX
EE Community Star
EE Community Star

@clarebearclare : MyEE doesn't prevent you calling any nos. at all worldwide. It's just that you need to pay for calling these nos. as they will be outside your calls allowance.

 

Are you are in the US & you 1st need to call a +1 888 no., which is a US Toll-Free no., in order for the airline to call you back? Or are you in the UK arranging your flights?

 

Wherever you are if you are on contract you should be able to call a +1 888 no. but it will be chargeable. What happens when you try? If you're on PAYG you'll just need sufficient credit to call them.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@clarebearclare  On your EE account under roaming make sure call abroad and premium rate calls is enabled. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.